Shipping policy

United Kingdom Shipping

Free Shipping: Available for orders over £40 within the UK, excluding personalised hampers and creations.

Carriers: We use Royal Mail Service for the UK

Mainland orders.
Cut-off Time: The cut-off time for same-day dispatch is 2pm on weekdays. We aim to dispatch as many orders as possible even after the cut-off time but cannot be held responsible for orders not dispatched on the same day after this time.

Processing Time: All orders are processed within 24 hours (Monday-Friday, excluding holidays).

Delivery Time: Your package will arrive between 1-4 working days, based on the shipping service selected, except in the Highlands and Islands, where additional days may be required.

Weekend Orders: Orders placed after 12pm on Fridays or weekends will be dispatched the following Monday (excluding bank holidays).

Notifications: You’ll receive an email with your tracking number once your order is dispatched.

Exceptional Circumstances: We cannot guarantee delivery times during Royal Mail strikes, adverse weather conditions, or other disruptions. Refunds are unavailable for orders already dispatched.

Shipping Rates: Shipping fees depend on the delivery destination and size of the order. Calculate the final price at checkout.